Tech Specialist At AB InBev ,Kampala , Uganda

Job Description

Key Roles & Responsibilities:

Install, upgrade and maintain corporate virtual and physical PC’s, IP Telephone systems, and tablets, servers, printers, and other associated hardware and software
Provide support for all NBL business applications ensuring minimum down and recovery time
Ensure the deployment of new devices, including the software and hardware on the devices, is carried out according to standards and procedures
Ensure daily Service Desk activities are carried out within the associated SLA
Assist users with advanced models and features to increase the value and presentation of information
Engineering, implementing and monitoring security measures for the protection of computer systems, networks and information
Provide training and coaching to users and territory Support Engineers to increase knowledge and skills
Provide related assistance as required for special projects as required
Ensure that Solutions Assets are registered and updated
Keeping up to date with the latest technologies
Ensure that daily checklist of system is done
Requirements:

Minimum qualification is Bachelors Degree in Computer Science/ IT/ Engineering
Certifications in Cisco, Microsoft or any other relevant is an added advantage
Minimum of 3 years experience in IT or related field