Team Leader Agent Banking at Guaranty Trust Bank Uganda, Kampala, Uganda

Job Description

Key Responsibilities:

• Create and implement strategies to drive the Bank’s digital Banking budget.
• Develop and oversee the execution of a robust on-boarding and scale up process for GTBank’s Digital Products (Agent Banking, Mobile Banking, etc.) in compliance with set out regulatory guidelines.
• Monitor and take action to improve Digital financial services banking operational efficiency and effectiveness, and support functions to resolve issues, reviewing procedures, and automating processes to improve efficiency.
• Build capacity, manage and coach team members.
• Prepare and submit management and regulatory reports on all aspects of Digital Financial Supervision and support.
• Ensure all electronic banking products, channels and solutions deployed are profitable.

Desired knowledge, skills and abilities set:

• University degree in Business Administration, Finance, Commerce or any other related field.
• A minimum of 3 years’ experience in Digital Banking.
• Good communication, marketing and negotiation skills
• Leadership and management skills
• Excellent problem solving, analytical, attention to detail, decision-making, and team leading skills.