Job Description
Job Description
To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service
Determine acceptability of risks, recommend risk surveys, monitor and review terms of accounts assigned
Supervise, train and mentor staff on technical matters to ensure their skills are sharpened
Check and sign underwriting document to authenticate it
Prepare and follow up renewal notices to ensure retention
Requisition for premium refund to facilitate issue of cheque
Establish that premiums are paid in respect of accounts managed
Maintain effective business relationships to ensure effective delivery of service
Monitor service standards within the section to ensure high quality customer service is delivered.
Prepare documents – policies, endorsements, certificates within standards of service
Renewal notices and renewal terms including renewal follow-up
Review of performance of accounts to ensure overall loss ratio is kept below 70%
Client/ intermediaries visits
Maintain and account for accountable documents
Sign documents within authority levels
Liaise with claims and credit control to monitor account performance premium payment
Market company products and service to clients and intermediaries
Complete reinsurance cards for large risks
Monitor the QOP standards are upheld in the department and report any issues to the quality council
Carry out payment requisitions payments immediately when they are presented
Establish that quotations, including those done by Assistant underwriters are competitive
Preparation of quotations and follow-up
Establish that all other users of EDMS are assisted anytime they have any problem regarding the system.
Key Competencies
Computer literate
Good communication skills-
Good assessment and analytical skills
Ability to interact at all levels
Knowledge of insurance market
Application of re-insurance
Leadership
Skills
Accountability, Analytical Thinking, Anti Money Laundering Training, Communication, Counter Terrorist Financing, Customer Due Diligence (CDD), Customer Follow-Ups, Customer Service, Insurance, Leadership, Management Reporting, Money Laundering, Payment Handling, Price Management, Service Standards, Social Interaction, Underwriting
Education
Advanced Certificate (AdvCert): Insurance (Required), Bachelors Degree (B) (Required), Diploma (Dip): Insurance (Required)