IT Applications Support Officer at BRAC Uganda Bank Ltd ,Uganda, Kampala

REQUIRED QUALIFICATIONS AND SKILLS.

• Bachelors in ICT, Computer Science, and any related ICT field.
• A minimum of four years’ experience in banking sector
• At least 2 years of Database Administration experience on Oracle and/or SQL Server
• ITIL V3 Foundation
• Oracle (OCA or OCP) an added advantage
• Oracle (OCP) and/or SQL Server certifications

KNOWLEDGE, EXPERIENCES, COMPETENCES

• Strong analytical and problem-solving skills
• Excellent customer service
• Proven ability to handle pressure and work under stress in emergencies
• Strong interpersonal skills
• Good communication skills
• Crystal report tool
• Banking experience or awareness of the bank’s products, services and business
• Demonstrated ability and desire to learn Core banking application, Infrastructure components, and other technologies.
• Supervisory experience
• Relational database management skills
• Windows and Linux server knowledge with strong scripting skills.
• Strong Knowledge of Technical Infrastructure and its interdependencies.
• Good knowledge of Application Infrastructure and its interdependencies.
• High degree of problem-solving and analytical skills to be able to restore service as quickly as possible.

• Banking experience or awareness of the banks’ products, services and business.