Administrative Officer at C Care, Lira, Uganda

March 25, 2025
Urgent
Application ends: March 31, 2025
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Job Description

his position involves receiving, registering, directing, and billing patients while providing exceptional customer service. The Administrative officer is responsible for accurate patient information collection, insurance verification, billing processes, and maintaining positive patient interactions

JOB REQUIREMENTS
Patient Registration 

  1. Greet and welcome patients and visitors in a courteous and professional manner.
  2. Collect and accurately record patient information, including personal details, insurance data, and medical history.
  3. Ensure all required forms and documents are completed and signed by patients.
  4. Patient bookings

Insurance Verification 

  1. Verify patient insurance coverage and eligibility, including co-pays and deductibles.
  2. Communicate insurance-related information to patients and assist with inquiries.
  3. Collaborate with insurance providers to resolve any discrepancies or issues.
  4. Billing and Payment Processing:
  5. Generate and review patient bills, ensuring accuracy and completeness.
  6. Explain billing procedures and financial obligations to patients.
  7. Collaborate with the team and supervisor to resolve billing inquiries or disputes.
  8. Posting invoices and presenting them to clients
  9. Presenting of updated interim bills and invoices to clients. Sending any invoices to insurance which need to be preapprovals.
  10. Closing of visits in the system and submitting the invoices to the vetting team

NOTE: Please indicate location you are applying for eg ADMINISTRATIVE OFFICER – Ntinda

We encourage people with disabilities and from other diverse backgrounds to apply.