Khasaka Sandra

Below are my roles; Handling inquiries about job placement & registering new workers Orientation and Briefing new staff about company rules and regulations. Accurately prepared Monthly payroll for 900 staff and tracking data using Microsoft Excel system. Liaison with airtel on salary payment concerns & CUG renew for given company staff. Deployment of company uniform to staff after a month of employment. Response to salary queries by employees and clarity on bonuses & penalties therein. Monthly Logistical and human resource reports compilation. Improved productivity initiatives while coordinating itineraries and scheduling appointments. Tracked various statistics and kept detailed records to support human resources department. Preparation of Petty cash payment Vouchers for reimbursements. Handle complaints, disputes and grievances of all workers in the factory. Welcoming and handling visitors to the company such that they follow proper direction to the right offices. Safety Training Making attendance review on a monthly basis. Conducting and participating in supervisor training Contract signing. Both probationary and permanent for all staff. Fleet management i.e. mileage computation for company vehicles & issuance of parking tickets to drivers. Created and completed personnel basic forms for all hires, terminations, title changes and terminations. Maintained and scheduled complex calendars. Managed employee exit interviews and paperwork. Performed various administrative functions, including filing & archiving paperwork, delivering mail, sorting mail, office cleaning and bookkeeping. Prepared monthly termination lists to be added to permanent records. Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements. Converted employee status from temporary to permanent after probation period. Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes. Carrying out monthly random employee attendance reviews. Updating the company social media pages/accounts & employee biometric system. Management of given staff tables & making required updates.

Performed general administrative duties including personal assistant roles to the managing director, front-desk management roles like welcoming and screening visitors, Human resource roles that included shortlisting applicants, scheduling interview dates and spearheading interview sessions and interview process, Maintaining staff directory and company policy handbook for the human resource department; Spearheading work permit, special passes, dependent passes, entry visas and multiple passes for our expatriate staff at Ministry of Immigration and Internal Affairs. Providing logistical support for programs, meetings and events, including room reservations, agenda preparation, calendar maintenance and logged minutes for meetings. Identifying and recommending changes to existing processes to improve accuracy, efficiency and quality service. This including supervision of office assistants and fleet department. Composing internal memos and external correspondence for senior management and reviewing all documentation to eliminate errors. Executing a record filing system to improve document organization and management. Participating in company project meetings, transcribed meeting minutes and tracked project statutes. Monitoring the managing Director’s work calendar and scheduling appointments, meetings and travel. Coaching new employees on administrative procedures, company policies and performance standards. Assisting staff with clerical and administrative needs to maximize efficiency and team productivity. Handling complaints and questions, redirecting calls to other team members as appropriate Setting interview appointments on behalf of the human resource Manager for new shortlisted would-be employees. Answering telephone calls to field inquiries from clients, vendors and other callers seeking information. Sorting, receiving and distributing mail correspondence between departments and personnel. Devoting special emphasis to punctuality and worked to maintain outstanding attendance records consistently arriving to work ready to start immediately. Overseeing and supervision of Junior admin employees that included office cleaners and store casual laborers.

Below were my responsibilities; Response to different queries raised by would-be customers about our products thus solidifying relationship between our products & customers. Raising brand awareness & sales for our products on behalf of African distributors. Communicated product value, quality and style to educate, entice potential customers. Set up promotional booths & tents, talked to potential customers for successful promotional events. Planned & organized sampling events by working hand-in-hand with retail store managers & leaders. Provided customer care using extensive knowledge of given products. Collaborated with team to define business requirements for organizational processes, achieve productivity standards & adhere to accuracy standards. Report Writing on product sales promotion stand.

I got training in the following areas; Receiving & Processing new acquisitions for library on weekly basis. Accessioning, cataloging, Classification & shelving of given library materials. Loaning out & keeping track of such records. Located printed & online materials for patron’s research projects. Liaising with my supervisor about required missing resources in the library, this based on regular inquiries by library patrons. Indexing of library materials. Scheduling & coordinating use of library equipment.

• Preparation & regular update of the employee management system to easily track entry and exit of staff. • Liaison with management on development and implementation of employee retention strategies. • Follow-up with insurance compensation on given claims in cases of injury. • Developing policies and Hr procedures stipulated in the employee manual to guide operations. • Attendance management of employees, leave tracking & scheduling regarding the Uganda labor laws. • Advising different departmental managers on given Hr related issues to avoid contradiction with labour laws and company Hr policies. • Close review of applications for shortlist & interview. • Conducting staff development training based on observations, improvements required and inefficiencies to create a more talented and profitable workforce. • Creating job descriptions for adverts, developing compelling copy with all relevant information to attract maximum candidates. • Fostering positive employee attitudes toward organizational objectives through effective orientations. • Maintaining employee records ensuring high level of confidentiality.

Talent Acquisition: • Manpower Planning. • Sourcing of profiles through job portals, references, manpower agencies and other sourcing channels. • Conduct HR interviews and assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes. • Prepare and issue Offer letters/ Appointment letters. Complete joining formalities of the new employees. • Updating the inner recruitment database with conclusive assessments to provide relevant adequate and timely feedback to both sides. Payroll & Compliances: • Payroll processing in a timely manner • Ensure adherence to all the compliances as required by the law of the land. • Coordinate with External Auditor for HR Audit with team. Employee Life Cycle Management • Responsible for entire life cycle management with team. • Responsible for coordination and handling Confirmations, Promotion, Transfers, Exit Management. • Maintain employee files & data. Training & Development: • Ensure TNI’s are captured during performance appraisal. • Make training calendar as per the captured TNI’s. • Finalizing training content and imparting training. • Ensure targeted training man days are achieved. • Measuring the effectiveness of the training programs. Expense Local Purchase Order Creation • SAP procession of given expenses • Reminder follow-ups to concerned for approval. • Verifying meal distribution lists for payment application & actual follow-up with concerned. Other HR Support & Administration roles • Email tracking and response to given correspondence. • Leave tracking & updates. • Verifying meal distribution lists for payment application & actual follow-up with concerned. • Assisting in tracking & processing of work permits & Visas for expatriates. • Assistance in administration of employee benefits programs i.e., health insurance, Airtime and Meals. • Timely Maintenance of accurate staff and other records while ensuring Confidentiality. • Assisting in the procurement of office utilities by reviewing budget list & submission to concerned for purchase. • Organizing HR documents, Scanning & actual upload onto the Document Management System. • Attendance Management: this entails list update i.e., deletion of ex. Staff & addition of new staff plus actual printout on monthly basis. • Coordinating staff engagement programs with team. • Regular interaction with employees to understand their pain points & address them in timely manner.