KEZABU CISSY

Customer Relations Management
$300 / month

About Candidate

·         Managed aftersales service and all walk in clients ensuring with immediate response.

·         Pet cash managed and staff welfare through ERP for branch expenses.

·         Managed archives, administrative stationery and branch events managing a weekly calendar.

·         Transferred 500 logbook to all completed clients.

·         Piloted a project of 100 clients running a second lease executed via market surveys conducted

·         Managed interviews and trained 1000 clients asset lease eligibility

·         Assigned on boarded clients to vetting team for account management.

·         Managed 20 trainees and new staff and supervised office assistant.

·         Managed 400 KYC contracts guidelines with dispatched 400 bikes

·         Managed Insurance claim for staff and clients via continuous follow up with brokers and clients.

·         Managed and Disseminated information updated payment plans, promotions.

·         Managed partnership and distribution relationship like Insurance brokers, TVS, Bajaj.

·         Coordinated and managed departmental relations promoting team work

Location

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