Lukanda Eric
About Candidate
I am a Business Administrator with vast experience in accounting, banking and relationship
management, passionate about enhancing accuracy, profitability as well as customer satisfaction. I am
a CPA(U) Level 1 student and I hope to enroll for a Master’s Degree in order to upscale my knowledge
and skills of higher level management.
Location
Education
Level 1 Finalist
BBA (Accounting)
DBA (Finance and Accounting)
UACE
UCE
PLE
Work & Experience
•Undertaking the Sales & Marketing function to grow the customer base, deposit, loans and profitability within the target segments •Target assigned customer segments within allocated time and call frequency to generate profitable sales. •Supervise all branch direct sales Officers •Identification, mobilization and supervision banking agents •Ensuring that the standard of services offered offer satisfaction to customers. •Identification of potential products and generate a report to that effect on addition to customer feedback.
• Improved the cashiering department in terms of speedy and accurate posting of customer transactions in line with the cash management policy. • Improved the customer care department which led to annual increase in number of customers by over 30%. • Exhibited accurate balancing of cash at the end of the day in line with the cash management. • Increased the Deposit volumes from 1.8 billion in 2017 to 6 billion in 2022.
• Improved on the preparation of achievable Termly budgets and realistic Financial Projections and assumptions. • Formulated a Receipt and Payments system. • Established the school Stores’ management system • Developed of the school’s Computerized Financial systems. • Introduced preparation of timely realistic Financial Statements • Improved the filing system of all financial records pertaining both internal and external transactions. • Performed other administrative duties as required by management.