aturindajudith
About Candidate
Helping customers purchase beer through BEES App.
Managing purchases through the buying apple
Training agents on the different brands of the company
Supervision of Solving customers queries and follow up on escalations.
Maintaining a relationship with customers and other stakeholders in the sales market.
Supervising of sales targets and meeting market share
Working hand in hand with the human resources on the welfare of the agents
Managing performance targets
Location
Education
Graduated at kyambogo university in 2018 with masters in procurement and supply chain management. Research Topic :BUSINESS PROCESS OUTSOURCING AND OPERATIONAL EFFECIENCY CASE STUDY AIRTEL UGANDA.
Graduated with second class degree in procurement and supply chain management 2011
Work & Experience
• Training agents on the different brands of the company • Supervision of Solving customers queries and follow up on escalations. • Maintaining a relationship with customers and other stakeholders in the sales market. • Supervising of sales targets and meeting market share • Working hand in hand with the human resources on the welfare of the agents • Managing performance targets
• Sourcing and recruiting sales agents developing work sites, making product presentations and team mentorship. • Training the sales agents through sharing best practices and updating the goal sheet • Coaching members on achieving goals and developing necessary skills that get results. This is done by developing team members’ performance, offering feedback and demonstrating the desired skills and expected work ethic. • Retaining sales agents by Identify team goals and evaluate team progress through measuring team success by valuating goals and determining how the team will measure success can prevent miscommunication there by giving team members a clear understanding of what they are expected to complete. • Setting clear team goals and evaluating progress along the way allows teams to work collaboratively.