artoriousarthur1
About Candidate
1. Respond to customer inquiries via phone, email, chat, or social media.
2. Resolve customer complaints and issues in a timely and professional manner.
3. Provide product or service information, pricing, and availability.
4. Process orders, returns, and exchanges.
5. Handle customer concerns and feedback.
6. Document customer interactions and maintain accurate records.
7. Meet sales targets or promote additional products/services.
8. Collaborate with internal teams (e.g., sales, operations) to resolve customer issues.
9. Maintain knowledge of products/services, policies, and procedures.
10. Ensure excellent customer experience and build customer loyalty.
