OTIM CHARLES
About Candidate
Location
Education
I
I.T personel
2009
Milenium Zone
I.T personel well expirienced in trouble shooting and offering solutions to the network /computer problems that may occur in any working network environment
Work & Experience
M
MTN Uganda Field marketing specialist
2019 - 2022
MTN Uganda
Driving Brand awareness on site as well making some sales Face to face interaction with potential and existing customers Liaising with buyers and sellers for more valuable information about the products and services
M
MTN UGANDA LTD, Kampala; Customer service advisor/call center
2011 - 2018
MTN Uganda
Receiving Inbound calls, advising customers accordingly for the best help and experience Receiving and resolving the queries of customer that call the helpline Follow up of issues that may not have been identified affecting customers Liaising and sharing with other departments on how best to manage customers’ expectations
