URA
About Company
OUR MANDATE
To assess, collect and account for Central Government Tax Revenue (includes Non-Tax Revenues) and to provide
advise to government on matters of policy relating to all revenue sources.
STRATEGIC DIRECTION
Cultivate a taxpaying culture through provision of reliable services, leadership development and building strategic
partnerships.
MISSION
Mobilize Revenue for National Development in a Transparent and Efficient manner.
VISION
A transformational revenue service for UgandaÂ’s economic independence.
CORE VALUES
a) Patriotism
We shall be patriotic, serve our nation with pride and always have a feeling of love, devotion and sense of
attachment to both our country and Agency and build alliances with other citizens who share the same sentiment.
b) Integrity
We shall consistently serve our clients with impeccable conduct, paying attention to rules and regulations and taking
responsibility for our actions. This means living a life worth emulating where those around us yearn for our actions
other than our words. We shall promote transparency, trust, honesty, reliability and consistency in all
we do.
c) Professionalism
We shall at all times perform our roles or execute our jobs with skill, competence, ethics and courtesy. We shall try
as much as possible to refrain from acting based on our social, cultural, gender, and sexual biases.
We shall demonstrate respect for others and considers others as unique and of value. We shall also be agile, pursue
collaborative relations and strive for excellence in whatever we do.
CLIENT VALUE PROPOSITION (CVP)
We promise simplified, timely, reliable and convenient revenue services everywhere at a minimum cost to you.
CULTURE STATEMENT
We are a service oriented and transformational organization that nurtures ethical and professional staff to deliver a
delightful client experience in an enabling business environment.
