Trade Finance Operations Officer at Dfcu Bank, Uganda, Kampala

Urgent
Application ends: March 20, 2026
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Job Description

KEY ACCOUNTABILITIES:

  • Timely and accurate processing of all trade transactions, including Import and Export Bills, Letters of Credit, guarantees, Contract Finance, and all the other Trade Finance products.
  • Carry out due diligence of Trade Finance documents for completeness and any anomalies and escalation to the Senior Officer Trade Finance operations for guidance.
  • Prepare drafts and Trade Finance documents e.g., Letters of Credit, guarantees, etc. in accordance with the operating guidelines.
  • Draft appropriate cover letters and SWIFT messages for trade bills/ transactions at the different stages and avail them to the stakeholders.
  • Document, release, confirm amend and close guarantee instructions in accordance with bank policies.
  • Act on exceptions / outstanding items on the Nostro, LCs and Guarantees accounts (cash and non-cash covered).
  • Monitor trade Transactions status through their lifecycle and advise Relationship Managers to engage customers to take corrective action.
  • Resolve customer queries that relate to Trade Finance Operations within the agreed timelines and the mutual satisfaction of all parties.
  • Comply with the set service standards in the Service Level Agreement.
  • Escalate any process gaps that result into potential or actual loss to the Senior Officer Trade Finance operations in line with the incident reporting policy.
  • Proper record keeping and referencing for easy identification and retrieval of records by monitoring teams.
  • Screen the trade instructions at every stage to Identify and report suspicious activity in line with the AML/CFT, KYC programs.
  • Provide advice to customers and/ or the sales team on trade transactions’ structuring from time to time.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

  • Bachelor’s Degree.
  • Trade Finance Certification.
  • Basic Banking Training in Trade Finance and international trade principles.
  • Minimum banking experience of 3 years with 1 year banking experience in back office operations.
  • Thorough understanding of Trade Finance processing procedures, rules & policies, operational risks awareness and counter party limits.
  • Insight into the international rules and regulations that govern Trade Finance.
  • The ability to engage with all the key stakeholders in and out of the organisation.
  • Ability to prioritize daily tasks.
  • Ability to work with strict deadlines.
  • Customer oriented (Internal and external).
  • High level of integrity and ethical standards.
  • Excellent interpersonal and communications skills.
  • Ability to pay attention to detail.
  • Ability to effectively work within a team-oriented environment.
  • Proactive approach to work with a high level of maturity and self-drive.
  • Able to work under very demanding deadlines or timelines.

INVITATION

If you believe you meet the requirements as noted above, please use the link below to apply;