JUDITH ILABU

 Receiving and processing purchase orders.  Issuing sales transaction invoices.  Verifying orders, including customers' personal information and payment details.  Contacting customers by phone or email to answer queries and obtain missing information.  Maintaining and updating sales and customer records.  Compiling monthly sales reports.  Expediting orders through internal liaison.  Directing feedback from customers to relevant departments.  Identifying new products to add to those on offer.  Communicate important feedback from customers internally  Ensure sales targets are met and report any deviations  Supporting the sales department with other administrative tasks, if requested.  Identifying potential clients and following them to maintain customer retention.

 Organize and schedule meetings and appointments ∙ Produce and distribute correspondence memos, letters, faxes and forms  Develop and maintain a filing system  Provide general support to visitors  Develop administrative staff by providing information, educational opportunities and experiential growth opportunities  Carry out administrative duties such as filing, typing, copying, binding, scanning etc. ∙ Organize travel arrangements for senior managers  Write letters and emails on behalf of other office staff  Book conference calls, rooms, taxis, couriers, hotels etc.  Cover the reception desk when required  Maintain computer and manual filing systems  Handle sensitive information in a confidential manner  Take accurate minutes of meetings  Verifying cash received and making receipts and keep the money safe custody.  Develop and update administrative systems to make them more efficient.  Conducting monthly bank reconciliation.  Resolve administrative problems  Manage staff appointments  Oversee and supervise the work of junior staff  Coordinate repairs of office equipment  Greet and assist visitors to the office.  Receiving cash and banking it daily.

 Provide financial information to management by researching and analyzing accounting data; preparing reports.  Prepare asset, liability, and capital account entries by compiling and analyzing account information.  Document financial transactions by entering account information.  Recommend financial actions by analyzing accounting options.  Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.  Maintain accounting controls by preparing and recommending policies and procedures. ∙  Guide accounting clerical staff by coordinating activities and answering questions. ∙ Reconcile financial discrepancies by collecting and analyzing account information. ∙ Secure financial information by completing database backups.  Maintain financial security by following internal controls.  Prepare payments by verifying documentation, and requesting disbursements. ∙ Answer accounting procedure questions by researching and interpreting accounting policy and regulations.  Comply with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. Prepare special financial reports by collecting, analyzing, and summarizing account information and trends.  Maintain customer confidence and protects operations by keeping financial information confidential.  Prepare accounts payable and accounts receivable reports.  Receive cash and prepare for banking.